Contact Us & Operating Hours
Contact Us
Medical Emergency?
082 800 8727 (Case Management after-hours)
086 174 6548 (Europe Assist – Ambulance)
Questions?
074 590 1700 (Client Liaison)
Contact us
phclientliaison@platinumhealth.co.za
080 000 6942 (WhatsApp)
Platinum Health Medical Scheme
Tel: 087 463 0660
Monday to Friday | 07:30 – 16:00
Situated at: Mabe Park, 3 Kgwebo Street, Rustenburg
Postal address: Private Bag X82081, Rustenburg, 0300
After hours emergency: 082 800 8727
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 08:00 – 17:00
Friday | 08:00 – 16:00
Email: plathealth@platinumhealth.co.za (specialist authorisation)
Email: Hospitalconfirmations@platinumhealth.co.za (hospital pre-authorisation and authorisation)
WhatsApp: 080 000 6942 (request authorisation)
Tel: 080 000 6942 or 014 590 1700
Monday to Friday | 08:00 – 16:00
Email: phclientliason@platinumhealth.co.za
WhatsApp: 080 000 6942 (request authorisation)
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 07:30 – 16:00
Email: suppliersrpm@platinumhealth.co.za
Tel: 014 590 1700 or 080 000 6942
Monday to Thursday | 07:30 – 16:00
Members submit claims electronically via ZZGPlatinumHealthClaims@platinumhealth.co.za
Suppliers submit claims electronically via suppliersrpm@platinumhealth.co.za
Tel: 014 590 1700
Fax: 014 590 1752 / 086 577 0274
Enquiries and Ordering
Monday to Friday | 08:30 – 16:00
Chronic script refills dispensed
Friday | 08:00 – 16:00
(Chronic script refills are not dispensed over weekends)
Email: phscript@platinumhealth.co.za (orders, applications and general enquiries)
Email: PlatinumHealthClinicalMotivation@platinumhealth.co.za (clinical motivations)
Client Liaison
Tel: 014 590 1700 or 080 000 6942
Monday to Friday | 08:00 – 16:00
Email: phclientliaison@platinumhealth.co.za
WhatsApp: 080 000 6942 (access digital membership card, tax certificate, membership certificate)
Tel: 083 842 0195
Monday to Friday | 07:30 – 16:00
Email: violet.mocwagole@platinumhealth.co.za / VioletMo2@bafokengplatinum.co.za
VISITING AREAS:
Impala Bafokeng Platinum Clinic Plant Styldrift PGM Maseve Mine Msimong Contractor
South Shaft (includes Contractors: Molobeng, Reagetswe, ABMS, Rock Safe, Swallow Fork, Tripple M and Prino Mining
North Shaft (includes Contractors: Platchro, Framing Centre, Seporo, Swallow Fork, Rocksafe, ABMS, Lerumo La Basadi, Modi Mining and Prino Mining
Central Services departments (includes Main Office, Central Logistics, Stores, Workshops, Transport, Protection Services, Core Yard, Supply Chain and Masego Cleaning)
Tel: 083 791 1345
Monday to Friday | 07:30 – 16:00
Email: george.diale@platinumhealth.co.za
VISITING AREAS:
Anglo American Platinum Corporate offices / Eastplats & Barplats; Northam Eland Platinum Mine
AAP Process Division (Rtb), ASSU, ESTC, GSS
Tel: 083 795 5981
Monday to Friday | 07:30 – 16:00
Email: peggy.lerefolo@platinumhealth.co.za
VISITING AREAS:
Union Hospital, Spud Shaft, Richard Shaft, Mortimer Smelter, Siyanda Chrome
Tel: 083 719 1040
Monday to Friday | 07:30 – 16:00
Email: olgar.lethoko@platinumhealth.co.za &
Email: olga.lethoko@norplats.co.za
VISITING AREAS:
Northam Zondereinde
Northam Town Clinic
Tel: 060 457 0273
Monday to Friday | 07:30 – 16:00
Email: joyce.raborife@platinumhealth.co.za
VISITING AREAS:
Amandelbult Tumela, 15 East Shaft, Concentrator, Sima Operations, Mlanje
Tel: 083 455 3054
Monday to Friday | 07:30 – 16:00
Email: Dineo.Melamu@platinumhealth.co.za
VISITING AREAS:
Amandelbult Dishaba and Tumela
Mlanje
Concentrator
Tel:
060 571 0870
Monday to Friday | 07:30 – 16:00
Email: Sabina.Lekganyane@platinumhealth.co.za
VISITING AREAS:
Mogalakwena
Polokwane Smelters
Bokoni
IvanPlats
Capital PFS
Tel:
083 787 8833
Monday to Friday | 07:30 – 16:00
Email: rose.makuwa@platinumhealth.co.za
VISITING AREAS:
Booysendal, Modikwa, Dwarsrivier, Der Brochen
Tel: 083 455 7138
Monday to Friday | 07:30 – 16:00
Email: Charmain.Morudu@platinumhealth.co.za
VISITING AREAS:
Mototolo Complex, Two Rivers, Whiskey Creek, Twickenham, RST Special Metals
Rustenburg Region – Platinum Health Facilities
General Practitioners
After hours emergency: 082 800 8727
Tel: 014 590 1700
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 14:00
Sunday + Public Holidays 08:00 – 12:00
Primary Healthcare Nurses
Tel: 014 590 1700
After-hours 17:00 – 20:00
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 14:00
Sunday + Public Holidays 08:00 – 12:00
Dentists
Tel: 014 590 1700
Monday to Friday 08:00 – 16:30
Physiotherapist
Tel: 014 590 1700
Monday to Friday 08:00 – 16:00
Mental Health
Tel: 014 590 1700
Monday to Friday 08:00 – 16:00
Radiology
Tel: 014 590 1700
Monday to Friday 08:00 – 17:00
Pharmacy Acute
Tel: 014 590 1700
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 14:00
Sunday + Public Holidays 08:30 – 12:00
Pharmacy Chronic
Tel: 014 590 1700
Monday to Friday 08:30 – 16:00 (Enquiries + Ordering)
Monday to Friday 08:00 – 16:00 (Chronic script refills dispensed) (Chronic script refills will not be dispensed over weekends)
Optometrist
Tel: 014 590 1700
Monday to Friday 08:00 – 16:00
General Practitioners
Tel: 014 573 1498
GPs on call available 24 hours a day, 7 days a week
Primary Healthcare Nurses
Tel: 014 573 1498
PHC available 24 hours a day, 7 days a week
Radiology
Tel: 014 573 1323
Monday to Thursday 07:00 – 16:00
Friday 07:00 – 13:00
Social Worker
Tel: 014 573 1323/1545
Tuesdays, Wednesdays and Thursdays at Clinic 09:00 – 16:00 (by appointment only)
Mondays and Fridays at Styldrift 09:00 – 16:00 (by appointment only)
OHC
Tel: 014 573 1323
Monday to Thursday 07:00 – 16:00
Friday 07:00 – 13:00
Phokeng Clinic
Tel: 087 463 0971
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
Primary Healthcare
Tel: 083 765 6397
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
General Practitioner (subject to referral by PHCN)
Tel: 083 765 6397
Monday to Friday 10:00 – 12:00 & 14:00 – 16:00
Saturday 09:00 – 12:00
Primary Healthcare Nurses
Tel: 087 463 0982
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
General Practitioners (subject to referral by PHCN)
Tel: 087 463 0981
Monday to Friday 10:00 – 12:00; 14:00 – 16:00
Saturday 09:00 – 12:00
Reception
Tel: 087 463 0522
Primary Healthcare Nurses
Tel: 087 463 0523
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
General Practitioners (subject to referrals by PHCN)
Tel: 087 463 0523
Monday to Friday 10:00 – 12:00; 14:00 – 16:00
Saturday 09:00 – 12:00
General Practitioners
Tel: 012 133 0170
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
The Medical Centre is closed on Sundays and Public Holidays
Primary Healthcare Nurses
Tel: 012 133 0170
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
The Medical Centre is closed on Sundays and Public Holidays
Palladium Pharmacy
Tel: 012 133 0181
Emergency contact number: 083 765 6127
Monday to Friday 08:00 – 17:00
Saturday 09:00 – 12:00
The Medical Centre is closed on Sundays and Public Holidays
Dentist
Tel: 012 133 0170
Monday to Friday 08:00 – 17:00
The Medical Centre is closed on Sundays and public holidays
Optometrist
Tel: 012 133 0170
Thursday 08:00 – 17:00
The Medical Centre is closed on Sundays and public holidays
Limpopo Region – Platinum Health Facilities
Trauma and emergency
Tel: 014 784 2828 (available 24/7)
Amandelbult Hospital
Tel: 014 784 2828
Primary Healthcare
Tel: 087 463 0413
Monday to Friday 07:00 – 16:00
Saturday 08:00 – 11:00
GP
Tel: 087 463 0056/1102
Monday to Friday 07:00 – 16:00
After-hours GPs on call
Dentistry
Tel: 087 463 0415
Monday to Friday 07:00 – 16:00
Optometry
Tel: 087 463 0084
Monday to Friday 07:00 – 16:00
Chromite Pharmacy
Tel: 087 463 0607
Monday to Friday 08:00 – 16:30
Psychologist
Tel: 087 463 0414
Every 2nd Tuesday Available on appointment only
Social Worker
Tel: 087 463 0414
Monday and Wednesday 07:30 – 16:00
Friday 07:30 – 12:00
Northam Primary Healthcare Clinic
Tel: 014 133 0122/0123
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
Primary Healthcare Nurse
Tel: 014 133 0122/0123/0125
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
General Practitioner
Tel: 014 133 0124/0125
Monday to Friday 10:00–12:00 and 14:00–16:00
Saturday 09:00–11:00
The Clinic is closed on Sundays and Public Holidays
Primary Healthcare Nurses
Tel: 060 583 5390/087 463 0976
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
General Practitioners (subject to referral by PHCN)
Tel: 060 583 5390/087 463 0976
Monday to Friday 10:00 – 12:00; 14:00 – 16:00
Saturday 10:00 – 12:00
Trauma and Emergency
Tel: 014 784 2396
24 hours a day, 7 days a week
General Practitioners
Tel: 014 784 3215
Monday to Friday 07:00–16:00
After-hours GPs on call
Primary Healthcare Nurse
Tel: 014 784 3215
24 hours a day, 7 days a week
Norplats Pharmacy
Tel: 014 784 3157
Monday to Friday 07:30–16:00
Radiology
Tel: 014 784 2380/2393
Monday to Friday 07:00–16:00
After-hours standby
Physiotherapy
Tel: 014 784 2790
Monday to Thursday 07:00–16:00
Friday 07:00–13:00
OHC Department
Tel: 014 784 2393/2215
Monday to Thursday 06:00 – 16:00
Friday 06:00 – 13:00
General Practitioners
Tel: 014 784 3214
Monday to Thursday 08:00–17:00
Friday 08:00–15:00
After-hours GPs on call
Primary Healthcare Nurse
Tel: 014 784 3214
Monday to Friday 08:00–17:00
Saturday 08:00 – 11:00
Dentist
Tel: 014 784 3214
Monday, Thursday and Friday08:00–17:00
Physiotherapy
Tel: 014 784 3214
Tuesday and Thursday11:00–13:30
Clinical Psychologist
Tel: 014 784 3214
Monday 08:00–17:00 (Available on appointment only)
Friday 08:00–15:00 (Available on appointment only)
Consulting Room
Tel: 014 133 0111
Monday to Friday 08:00–17:00
Saturday 08:00–12:00
Sunday and Public Holidays 09:30–10:30 (emergencies only)
General Practitioners
Tel: 014 133 0117
Monday to Friday 09:00 – 17:00
Saturday 09:00 – 12:00
Sunday and Public Holidays 09:30 – 10:30 (emergencies only)
Primary Healthcare
Tel: 014 133 0111
Monday to Friday 08:00–17:00
Saturday 08:00–12:00
Dentist
Tel: 014 133 0106
Monday and Thursday 07:00–17:00
Tuesday and Wednesday 07:00–16:00
Friday 07:00–16:30
Saturday, Sunday and Public Holidays Closed
Bosveld Pharmacy
Tel: 014 133 0108
Monday to Friday 08:30–17:30
Saturday 08:30–12:00
Sunday and Public Holidays 09:30–10:30
Optometry
Tel: 014 133 0106
Tuesday & Thursday 08:00–16:30
Social Worker
Tel: 014 133 0106
Tuesday and Thursday 08:00–16:00 (available by appointment only)
Friday 13:30–16:00 (available by appointment only)
Union Hospital
Tel: 010 133 1613
Casualty
Tel: 010 133 1746
Consulting Room
Tel: 010 133 1709/1706
Monday to Friday 07:00–16:00
Primary Healthcare (OPD)
Tel: 010 133 1733
Monday to Friday 06:00–16:00
Union Pharmacy
Tel: 010 133 1732
Monday to Friday 07:00–16:00
Dentist
Tel: 010 133 1745
Monday to Friday 07:00–16:00
Optometrist
Tel: 010 133 1744
Monday to Friday 07:00–16:00
Radiology
Tel: 010 133 1729
Monday to Friday 06:00–15:00
Physiotherapy
Tel: 010 133 17401
Monday to Friday 07:00–15:30
Psychologist
Tel: 010 133 1709/1706
Every Wednesday Available by appointment only
Social Worker
Tel: 010 133 1736
Monday to Friday 07:30-16:00
Eastern Limb – Platinum Health Facilities
General Practitioners
Tel: 087 463 0275
Monday to Friday 08:30–17:00
Saturday 09:00–11:00
Sunday and Public Holidays GPs on call
Primary Healthcare Nurse
Tel: 087 463 0275
Availabe 24 hours/day, 7 days/week
Iridium Pharmacy
Tel: 087 463 0408/0409
Monday to Friday 08:00–17:00
Saturday 08:00–13:00
Sunday and Public Holidays Closed
Dentist
Tel: 087 463 0406
Monday to Friday 08:00–17:00
Sunday and Public Holidays Closed
Optometrist
Tel: 087 463 0406
Monday to Friday 07:30–16:00
Saturday, Sunday and Public Holidays Closed
Psychologist
Tel: 087 463 0406
Thursday Available on appointment only
Social Worker
Tel: 087 463 0406
Tuesday 14:00–16:30 (available by appointment only)
Primary Healthcare Nurse
Tel: 087 463 0851
Monday to Friday 09:00–17:00
Saturday 09:00–12:00
Sunday and Public Holidays Closed
General Practitioners
Tel: 087 463 0851
Monday to Friday 11:00–13:00/15:00–17:00
Saturday 09:00–12:00
Dental
Tel: 087 463 0851
Every second Tuesday 09:00–15:00
Optometrist
Tel: 087 463 0851
Tuesday 10:00–14:00 (available by appointment only)
Social Worker
Tel: 087 463 0851
Wednesday Available by appointment only
Emergency Number
Tel: 063 257 7637
Reception
Tel: 087 463 0526
Primary Healthcare
Tel: 087 463 0846
Available 24 hours/day, 7 days/week
General Practitioner
Tel: 087 463 0846
Monday to Friday 08:00 – 18:00
Saturday 08:00 – 11:00
Sunday + Public Holidays GPs on call
Social Worker
Tel: 087 463 0846
Wednesday Available on appointment only
A fully functional Casualty Unit is available 24 hours a day, 365 days per annum.
Primary Healthcare
Tel: 087 463 0835
Available 24 hours/day, 7 days/week
General Practitioner
Tel: 087 463 0835
Monday to Friday 08:00 – 18:00
Saturday 09:00 – 12:00
Sunday and Public Holidays GPs on call
Psychologist
Tel: 087 463 0835
Tuesday to Thursday Available by appointment only
Trauma and Emergency – Available 24 hours/day, 7 days/week
Primary Healthcare Nurse
Tel: 010 133 1766/010 133 1759
Available 24 hours/day, 7 day/week
General Practitioners
Tel: 010 1331 769
Monday to Thursday 08:00–16:30
Friday 08:00–16:30
(thereafter trauma and emergencies only)
Radiology
Tel: 010 133 1765
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Available for emergencies after hours
OHC
Tel: 010 133 1760/1776
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Social Worker
Tel: 010 1331 779
Tuesday and Wednesday 08:00–16:00
Rehabilitation & Functional Centre
Tel: 010 1331 758
Monday to Thursday 06:30 – 15:30
Friday 06:30 – 12:30
Modikwa Accounts Voucher Office
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Rand Mutual Office
Monday to Thursday 06:30–15:30
Friday 06:30–12:30
Primary Healthcare Nurses
Tel: 013 133 0281
Monday to Friday 08:00–17:00
Saturday 09:00–12:00
Sunday and Public Holidays Closed
General Practitioners (subject to referral by PHCN)
Tel: 013 133 0281
Monday to Friday 11:00-13:00 and 15:00–17:00
Saturday 09:00–12:00
Sunday and Public Holidays Closed